NETWORK AND SUBSCRIBER DATA PLATFORM
ADS collect information on various sources in telecom environment: CDR/IPDR, Raw Signaling information and generate business information about network congestion, subscriber anomaly detection, marketing package optimization, targeting subscribers for marketing offers across any channel. By processing such a large amount of data SquidFlow helps telecommunication companies to better understand their end user experience and behavior patterns. SquidFlow system is capable of monitoring both real time and post processing (offline) subscriber actions/faults. For example, drop call events in real time and reacting on it via available channels (inform network operations) or in offline processing raw data and generate data analytic reports about subscribers’ behavior or predefine marketing package offers, like subscribers that exceed their current package and are potential candidates for package upgrade offering.
NETWORK INSITE
Using different sources for gathering data, SquidFlow solution generate network/subscribers information on current status, load, and congestions.
TELCO CUSTOMER DATA PLATFORM
ADS analyze subscribers and generate reports for billing anomaly detection, next package offering when threshold is reach, subscribers that are loyal/sleepy/churners.
SUBSCRIBER SEGEMENTATION, PACKAGE OPTIMISATION
ADS solution analyze subscriber’s patterns, experience, define clusters of subscribers with similar pattern in an offline process. It correlates that information with available marketing package offers and detects subscribers that are transiting from one segment to another, making them targets for marketing offerings.
PROACTIVE CUSTOMER CARE
Subscriber’s network data monitoring, experience issues detection, alarm define channel for communication. Detail network data are available per incident: call record, signaling information.
